FAQs
Trova le risposte alle domande più comuni su installazioni, ordini di campioni, rivenditori e prodotti nella nostra pagina delle FAQ. Hai bisogno di aiuto? Mandaci un messaggio!
FAQs - Sui nostri prodotti
Trespa Express is a fast delivery service which includes specific Trespa Meteon® panels, fixing accessories and tools.
The products in the Trespa Express program are delivered from stock. This stock, coupled with a new and dedicated order-to-delivery process, allows the Express service of up-to 5 days to a business address of your choice.
Fill in the Trespa Express Order Form, which you can download from this webpage, and place the order at the Trespa Express dealer of your choice. You can find Trespa Express dealers through the dealer locator map on this webpage. Your dealer arranges the order with Trespa.
Depending on your postal code this will be maximum 5 days. The planned delivery day will be confirmed via the Trespa Order Confirmation which the ordering dealer will receive via email.
The maximum amount per item is 18 panels.
The maximum total amount per order is 36 panels.
The minimum amount per order is 9 panels.
Yes. Take into account that the Trespa Express freight costs will be added to your order.
If you order before 14.00 hrs (Mo- Fri), your order will leave the Trespa factory the same day. If you order after 14.00 hrs (Mo-Fri), your order will leave the Trespa factory the next working day.
€ 150,00 pro Sendung nach Deutschland, ohne MwSt.
No, this is not possible. The delivery location must be at a business address.
No, this is not possible. There must be a suitable forklift present to unload the truck.
Our transporter will call the contact person approximately 2 hours before the planned delivery time.
The shipment will not be off loaded, the transportation cost will be invoiced and the shipment returned to Trespa. Since the delivery is unsuccessful charges will be made.
In case the delivery cannot be off loaded the transportation cost will be invoiced and the shipment returned to Trespa. Since the delivery is unsuccessful charges will be made.